S. 5591 — Veterans Crisis Line Support and Safety Act of 2026

This section requires the Secretary of Veterans Affairs to provide Veterans Crisis Line personnel with confidential mental health services at no cost, including individual counseling, peer support, critical incident debriefing, and annual resiliency training, available during and outside duty hours as compensated time. It also directs workload limits of one case at a time, mandatory rest periods after intensive contacts, voluntary overtime during high volume, equitable scheduling, predictive staffing tools, and procedures to manage non-crisis or abusive contacts while preserving access for genuine crises, and mandates a GAO report within one year assessing implementation and effectiveness.