H.R. 5345 — Improving Social Security’s Service to Victims of Identity Theft Act

This act requires the Social Security Administration to provide a single point of contact for any individual whose Social Security number has been misused or whose Social Security card has been lost in transport. The point of contact must track cases to completion and coordinate with other units to resolve issues as quickly as possible. The point of contact must consist of a team or subset of specially trained employees. Staffing may change provided there are procedures in place to ensure continuity of records and notify affected individuals when appropriate.